Privacy Policy

Effective Date: October 2025

Last Updated: October 2025

  1. Introduction

The Cottages at Pearce Farm (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and when you interact with us (including via SMS programs). By using the Site or opting into our communications, you consent to the practices described in this policy.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact information: name, email address, postal address, phone number (including mobile number)
  • Transactional information: purchases, order history, payment details (via third-party payment processors)
  • Usage information: browser type, IP address, device information, pages visited, time spent on pages, referral source
  • SMS/Mobile information: mobile phone number, opt-in status, message delivery and interaction data
  • Marketing preferences: whether you wish to receive promotional communications, SMS/text messages, newsletters
  • Other information you voluntarily provide: e.g., survey responses, feedback, comments, contest entries
  1. How We Collect Information

We collect information when you:

  • Visit or use our Site (via cookies, log files, analytics)
  • Create an account, place an order, or subscribe to our newsletter
  • Provide your mobile number and opt-in to receive SMS/text messages from us
  • Contact us or respond to our communications
  • Participate in promotions or contests
  1. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, manage your account, communicate about your purchases
  • To send you updates about our products, special offers, events, or SMS notifications (if you opted in)
  • To improve our Site, products, services, marketing, and content
  • To analyze usage and trends to better understand how users engage with our site
  • To comply with legal obligations, enforce our policies, protect our rights or property
  1. SMS/Mobile Communications

If you provide your mobile phone number and opt in to receive text messages from us, we may send you SMS messages relating to:

  • Order confirmations, shipping updates, account alerts
  • Promotional offers, coupons, exclusive deals, farm-news updates (if you’ve consented to promotional SMS)
  • Other messages as described in the opt-in form you completed
  1. Sharing and Disclosure of Information

We will not sell your personal information to third-parties. We may share your information:

  • With service providers who perform services on our behalf (e.g., payment processing, fulfillment, messaging platform for SMS)
  • As required or permitted by law (e.g., to respond to subpoenas or regulatory requests)
  • In connection with a merger, acquisition, or sale of assets (with appropriate notice)
  • With your consent or at your direction
  1. Data Retention

We retain your personal information for as long as necessary to provide services to you, fulfill the purpose for which it was collected (including SMS communications if you opted in), comply with legal obligations, resolve disputes, and enforce our agreements. For SMS consents, we retain records and logs of your opt-in status and message history in order to demonstrate compliance with applicable regulations.

  1. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

  1. Your Rights & Choices

Depending on your region, you may have rights regarding your personal information, such as:

  • Accessing or requesting a copy of your information
  • Correcting or updating inaccurate or incomplete information
  • Deleting your personal information (subject to applicable legal obligations)
  • Withdrawing consent (for instance, opting out of promotional SMS or other marketing messages)

If you wish to exercise any rights, please contact us at [insert contact email or address].

  1. Children’s Privacy

Our Site and services are not intended for children under the age of 13 (or the age required by local law). We do not knowingly collect personal information from children without parental consent.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this Site and update the “Last Updated” date above. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

1042 East Fort Union Blvd., #226

cottages@pearcefarm@gmail.com

801.928.7304